If the Instant Arch Products that you received need to be returned you have 30 days from the ship date and is Non Refundable after that date.
Instant Arch products can only be returned if the packages are unopened and not damaged. Refunds will be given once the returned items are checked for damages to the package or the product itself.
Please contact us by email to let us know your problem before you return the items.
Thank you for your cooperation and understanding.
Instant Arches Foot Products Inc.